Baidu YouA Releases New Customer Management Tool
Sohu IT, 9/02/09
Chinese search company Baidu (Nasdaq: BIDU) has officially released a frequent customer management tool for sellers on YouA, Baidu's C2C and B2C e-commerce platform, to help sellers establish relationships with their customers. Customers who subscribe to information updates on various products can interact in real-time with sellers of interest. The tool also enables sellers to see which customers bought goods through their store, along with each customer's detailed transaction information. One of the tool's marketing features allows sellers to select up to 9 goods at a time for promotion to previous customers. The tool also includes automated contact features that will send customers birthday wishes, after-sales reminders and other automated greetings.
Keywords: e-commerce Internet marketing YouA B2C Baidu C2C BIDU
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