Twenty-eight Chinese mobile app developers have filed a formal complaint with the National Development and Reform Commission (NDRC) and State Administration for Industry and Commerce (SAIC) accusing Cupertino-based consumer electronics giant Apple of engaging in monopolistic practices. The complaint, which is being filed on behalf of the developers by Beijing-based Dare & Sure Law Firm, cites the following four behaviors:
1. Refusing Transactions: Apple unilaterally delists apps by Chinese developers without giving a detailed or reasonable explanation.
2. Differential Treatment: Apple processes appeals from Chinese and foreign developers with different levels of efficiency. Some rules do not have relevant Chinese translation.
3. In-app Sales: In-app purchases are required to use Apple Pay.
4. High Pricing: Apple charges commissions of up to 30% for digital services.
The complaint involves some relatively large companies which have had their software delisted by Apple, as well as smaller developers, according to Dare & Sure partner Lin Wei. The software developers make a variety of apps, including games, video apps, download tools, and payment apps.