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Alipay Introduces Intelligent Agent for Customer Service

DoNews, 12/07/12

Chinese third-party payment processor Alipay announced the launch of "Zhi Xiaobao" (unofficial translation: "AliBaby") today. The new intelligent agent is capable of guiding users through installing security software, working through the real-name registration process, and providing real-time feedback on the security status of users' Alipay accounts. Users can log into their Alipay accounts to see the agent, represented by a cartoon icon, in their "My Alipay" and "Account Management" tabs.

Keywords: Internet Alipay third-party payment customer service

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