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Regulators Order Recruitment App Boss Zhipin to Rectify User Management Practices

Sina Tech, 8/10/17

The Beijing and Tianjin municipal cyber administrations met yesterday with Beijing-based Huapin Borui Network Technology, operator of online and mobile recruitment platform Boss Zhipin, and ordered the company to rectify problems including faulty user management practices and the publishing of illegal information. Huapin Borui issued an apology today and said that it will comply with the agencies' requests.

Huapin Borui admitted that due to inadequate review processes for job listings, university student Li Wenxing was recently misled into joining a multi-level marketing organization, which ultimately resulted in his death. Huapin Borui said that it will assume legal and moral responsibility for harms affecting users as a result of deceptive recruitment activity on the Boss Zhipin platform.

Huapin Borui also said that since August 2 it has taken urgent action in three areas to ensure the safety of job seekers.

First, it has upgraded its processes and systems to ensure that 100% of recruiters undergo both manual and automated verification process. Enhanced review systems include facial recognition and identification verification, which are gradually being introduced. Recruiters who have not previously been reviewed using these processes will need to be re-evaluated if they wish to continue operating on the platform.

Second, the company has dedicated 600 square meters of office space to set up a job seeker security center, including teams for manual review and big data security.

Third, it has added push notification messages with security reminders to its app.

Editor's Note: For more information on this topic, please see "Recruitment Platform Boss Zhipin Implicated in Death of Job Applicant," MD 8/04/17 issue.

Keywords: regulation scandal mobile recruitment Huapin Borui Boss Zhipin

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